BETA — Virtual Money · Trades use virtual cash; no real funds at risk

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Articles covering signup, trading basics, fees, and account management. Can't find what you need? File a ticket from the link below.

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Getting started

What is Granbay?
A primer on prediction markets and how Granbay works.

Trading

How market resolution works
Who resolves a market, when, and what happens to your shares.
Placing your first trade
Walk through the trade panel: market vs limit, slippage, fees.

Account

KYC & identity verification
Why KYC isn't required during closed beta and what to expect when real-money operations open.
Supported regions
Which countries can use Granbay today and how the region you're in affects what you see.
Deposits & withdrawals
Why deposits and withdrawals are disabled during closed beta.
Account deletion (LGPD)
How to request account deletion and what gets removed.
Your wallet now denominates in USDC
Granbay's ledger flipped to USDC internally. Your displayed balance still shows in your local currency at the live rate.
Why your balance is in USDC
Granbay denominates every balance, trade, and fee in USDC internally. The BRL value you see is a real-time projection that can change with the exchange rate.

Fees

Fees
Granbay's taker-only fee model and how fees are calculated.

Security & privacy

Two-factor authentication (2FA)
Set up TOTP 2FA with Google Authenticator, 1Password, etc.